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An MSO operations director talks through a printed roster with a care coordinator while the team works the phones

For MSOs, ACOs and IPAs

Outperform your risk contract.

Fold runs as one layer across every practice and EHR in your network. AI agents prepare the quality, risk adjustment and care management work, and your central team completes it.

Medical groups and FQHCs

AI agents prepare outreach, wellness visits and chart work. Staff finish it instead of assembling it, and patients stay with their practice.

Every practice, in one network view

Find the practice that is falling behind
and help it catch up.

Four EHRs and their spreadsheets become one network view. Practice B trails on BP control, so Robert Washington’s recheck goes to Jordan Reyes, RN.

Network quality by practice

AI agents do the routine outreach. Your team makes the decisions.

Know which patients
count toward your contract.

Each quarter, your team reviews the MSSP assignment changes before Fold routes them to each practice’s EHR.

MSSP quarterly assignment review

You carry the risk.
Practices do the work.

Each practice runs its own staff and EHR, and that is where contract performance slips.

  1. Every practice has its own EHR.

    With FoldADT, claims, labs and notes in one record.

  2. The rules got stricter.

    V28 is fully phased in and RADV audits reach every eligible Medicare Advantage contract.

    With FoldSource evidence on every closed item.

  3. Your team is not growing.

    With FoldAI agents prepare the steps. Named staff decide.

Know where each contract stands financially.

One view shows claim lag, IBNR and progress to target for every contract, with the date each report runs through. New reports start from a template.

Keep transitions of care on time
at every affiliated practice.

AI agents prepare Robert’s discharge as one case. Jordan Reyes, RN calls him the next day, and Robert keeps his day 7 visit.

One discharge, from alert to day 7 visit

An older woman fills in a paper health questionnaire at her kitchen table

Case study · A California MSO

What Fold did in the first 90 days.

2.7x
return on investment in the first 90 days
82%
of eligible high-risk inpatient discharges (660 of 804) had automated outreach attempted in the first full quarter after go-live
25K+
diagnosis gaps closed
22K+
care gaps closed

Care gaps completed in Fold, then closed by the quality measure engine, same period. Two measures excluded; see the case study.

Get the case study

What MSO leaders ask
before going live.

How AI agents are governed

How is Fold different from an AI that makes calls or reads charts?

Many AI tools do one step and hand the rest back to your team. Fold finishes the workflow within your protocols, including the booking and the chart write back. Your clinicians sign.

Does Fold replace our practice EHRs?

No. Each EHR stays the system of record. Fold shows prepared work inside the EHR where the connection allows, or in a Fold view limited to that practice.

How do you connect our EHRs?

Through HL7 v2, FHIR R4, C-CDA and flat files. We confirm the connection for each practice before launch.

Who is accountable if an AI agent gets something wrong?

AI agents act within the protocols your leads approve. Named clinicians and coders on your team make clinical and coding decisions, and Fold logs every action.

What does implementation take from our team?

A workflow owner, a clinical lead and an IT contact. We review finished work against your baseline each week.

Pick the practices and
contract to start with.

Book a demo